Frequently Asked questions
HOW LONG BEFORE I RECEIVE MY MOUNTS ?
All the mounts in stock are posted within 2days of payment maximum. Sunday excluded.
For customized mounts, it usually takes a few days to come up with a design matching our demanding standards for quality.
For exceptionally large orders, please contact us before placing any order in case you cannot wait longer than for regular orders.
WHAT IS THE DELIVERY PROCESS ?
Everything can be delivered to your door or to the address of your choice, as you indicate during the final steps of ordering.
Different kinds of shipping choices are offered to you during these steps.
DO YOU HAVE MORE COLORS THAN ADVERTISED ?
YES ! We have pretty much any color you can dream of, and only advertise the most popularly chosen colors. Please contact us to accommodate your desires.
I WOULD LIKE A MINOR MODIFICATION
At HB-mount, we pride ourselves in providing the best service we can, and at an amazing price. Please refer to the Customized Solution page for more details.
HOW CAN I KNOW WHEN YOU RELEASE NEW MODELS ?
All our new releases are advertised on our Facebook page and updated in our shop the day of the release. Visit us often !
HOW TO USE MY PROMOTIONAL CODE ?
If you received a promotional code from us, you can simply enter it during check-out to benefit from its advantages. Please note that promotional coupons cannot be accumulated, or used at the same time as another special discount such as seasonal discounts, special prices offered during events (Boogies, Shows, Championships).
DO YOU OFFER SPONSORSHIP OPPORTUNITIES ?
YES ! HB-mount has been growing steadily overtime, and we have engaged in close collaboration with athletes of different levels. If you are a competitor, training to enter competition, jumping as a team member or a professional skydiver, please contact us if you are interested in knowing more about our different partnerships and the advantages you might benefit from.
WHERE CAN I FIND HB-MOUNT T & C's ?
All our products come with a 2-year limited warranty.
Our engagements and more detailed information about our warranty policy can be found by clicking
You can also contact us directly in order to be informed about it.